Letterbook
FreemiumSobre Letterbook
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Recursos
- Modern Contact Center UI: A fast, keyboard-friendly interface helps human agents review AI drafts, make edits, and send replies quickly when manual oversight is needed.
- Smart Knowledge Base & Auto-updating Scenarios: Support scenarios and internal knowledge are updated as tickets are solved, keeping the AI aligned with the latest policies and product changes.
- Built-in Analytics: Dashboards track metrics such as resolution time, automation rate, and customer satisfaction so teams can see how much work the AI is handling and where to refine scenarios.
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